Refund and Cancellation Policy

Refund and Cancellation Policy

At DTG Foundation, we are committed to ensuring that your donation experience is transparent and satisfactory. However, due to the nature of charitable contributions, we have the following policy regarding refunds and cancellations:

1. Donations Are Non-Refundable

Once a donation is processed, it is non-refundable. As donations are made to support our charitable activities, we are unable to return any funds. We encourage you to carefully consider your contribution before making a donation.

2. Cancellations

Once a donation has been successfully completed, it cannot be canceled. If you believe there has been an error with your donation (e.g., wrong amount, or duplicate donation), please contact us immediately at [Charity Contact Email/Phone]. While we cannot cancel or refund the donation, we will work with you to address any concerns and assist you in resolving the matter.

3. Error or Fraudulent Transactions

If you believe that a donation was made fraudulently or by mistake, please reach out to us as soon as possible. We take such concerns seriously and will investigate the matter promptly. Depending on the situation, we will make every effort to resolve it to your satisfaction.

4. Tax Deductions and Receipts

Please note that donations made to DTG Foundation are eligible for 50% tax deductions under Indian law (Section 80G of the Income Tax Act, 1961). A receipt for your donation will be sent to you after your contribution is processed. If you have any questions regarding tax exemptions, please consult a tax advisor.

5. Contact Us

If you have any further questions about our refund and cancellation policy, or if you need assistance, please contact us at:

Thank you for supporting DTG Foundation. Your generosity helps us continue our work and make a meaningful impact.